December, 2025
Incident Updates
Maintenance Completed
Genshin Impact - Version Update 6.2.0
Updates
-
An update has been deployed for Global users to re-enable functionality.
Due to unforeseen circumstances, CN players will be receiving this update at a later date.
Thank you for your understanding and your continued support.
-
Maintenance has started on all regions. We'll be pushing a metadata update soon to support the new version.
Thank you for your patience.
-
The game will be updated to version 6.2.0: Luna III!
For more information regarding the update patch notes, please visit HoYoLab: https://www.hoyolab.com/article/42577649
During this period, certain Collapse systems will not work as intended, notably:
- Game Repair
- Cache Update
- Game File Clean-Up
Other systems such as:
- Game Installation
- Game Update
Should continue to work as intended.
A metadata update and/or launcher update may be required for our users, we will update this notice and make an annoucement on Discord should that be the case.
RESOLVED
Collapse Site DOWN
Updates
- RESOLVED
The incident has been auto resolved, Total downtime: 0 minutes
- INVESTIGATING
collapselauncher.com is DOWN
Monitor Name: Collapse Site
Incident Status: TRIGGERED
Severity: critical
Monitor Status: DOWN
Monitor Health Checks: 1
Monitor Failure Threshold: 1
RESOLVED
Collapse Site DOWN
Updates
- INVESTIGATING
collapselauncher.com is DOWN
Monitor Name: Collapse Site
Incident Status: TRIGGERED
Severity: critical
Monitor Status: DOWN
Monitor Health Checks: 1
Monitor Failure Threshold: 1
- RESOLVED
The incident has been auto resolved, Total downtime: 0 minutes